Privacy Policy

Effective Date:

Pro Truckers Drving Academy ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our programs. By using our services, you agree to the practices described below. All information is collected under the authority of Personal Information Protection Act of Alberta (PIPA)

1. Information We Collect

We may collect the following types of information when you interact with our website or enroll in our programs:

Personal Information:

• Full name

• Contact information (email, phone number, address)

• Date of birth

• Driver’s license details

• Payment details

• Medical fitness documentation

Non-Personal Information:

• Browser type and version

• IP address

• Device type

• Website usage data (e.g., pages visited, time spent on site)

2. How We Use Your Information

The information we collect is used to:

• Process enrollment applications

• Schedule training sessions and exams.

• Provide updates, confirmations, and notifications regarding our services

• Respond to inquiries and provide customer support.

• Ensure compliance with Alberta licensing requirements and regulations.

• Improve our website and services and update changes.

3. Sharing Your Information

We may share your personal information with third parties only in the following circumstances:

• Sharing with Alberta Transportation or other licensing authorities to verify training and licensing requirements.

• Sharing with trusted payment processors to complete transactions.

• Sharing with third-party vendors for administrative support, such as email delivery services or IT support.

• Sharing information as required by law, court order, or governmental regulations.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement strict measures to protect your personal information, including:

• Secure servers and encryption for sensitive user data.

• Access controls to restrict who can view your data.

• Regular monitoring and updates to prevent unauthorized access or breaches.

Despite our efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality and user experience.

• Analyze website traffic and usage patterns.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Your Rights

You have the following rights regarding your personal data:

• Request access to the personal information we hold about you and correct any inaccuracies.

• Request the deletion of your personal information, subject to legal or regulatory requirements.

• Opt-out of receiving promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically.